Project Example - Creation of a Voice over IP-Service

Project Activities

• Identifying and designing the business opportunity
• Business planning and creation of decision proposal for the executive board (telco with over 100 000 employees)
• Specification of system requirements and sourcing of system technology
• Definition of all relevant processes (subscriber activation, billing, lawful interception, maintenance procedures, organizational responsibilities)
• Project management (ensuring that the infrastructure and processes are available on time)
• Creation of terms and conditions, solving legal issues
• Product definition and product management
• Product communication together with a marketing agency (brochures, TV-adds, trade fairs)
• System testing (lab and pilot customer)

Project results:

• Launching a complex product in a complex organization within 9 months
• Solving contingency issues
• Helping a "slowly moving" company to be first in the market